Wide-angle vision : Beat your competition by focusing on fringe competitors, lost customers, and rogue employees
Burkan, Wayne C.
Wide-angle vision : Beat your competition by focusing on fringe competitors, lost customers, and rogue employees - New York : John Wiley & Sons, 1996. - xi, 275 p. : ill. ; 24 cm.
Includes bibliographical references (p 262-267) and index.
0471134163
Consumer satisfaction.
Competition.
Employee selection.
658.8 B959w 1996
Wide-angle vision : Beat your competition by focusing on fringe competitors, lost customers, and rogue employees - New York : John Wiley & Sons, 1996. - xi, 275 p. : ill. ; 24 cm.
Includes bibliographical references (p 262-267) and index.
0471134163
Consumer satisfaction.
Competition.
Employee selection.
658.8 B959w 1996