Burkan, Wayne C. Wide-angle vision : Beat your competition by focusing on fringe competitors, lost customers, and rogue employees - New York : John Wiley & Sons, 1996. - xi, 275 p. : ill. ; 24 cm. Includes bibliographical references (p 262-267) and index. ISBN: 0471134163 Subjects--Topical Terms: Consumer satisfaction.Competition.Employee selection. Dewey Class. No.: 658.8 B959w 1996