TY  - BOOK
AU  - Burkan,Wayne C.
TI  - Wide-angle vision: Beat your competition by focusing on fringe competitors, lost customers, and rogue employees
SN  - 0471134163
U1  - 658.8 B959w 1996 
PY  - 1996///
CY  - New York
PB  - John Wiley & Sons
KW  - Consumer satisfaction
KW  - Competition
KW  - Employee selection
N1  - Includes bibliographical references (p 262-267) and index; Others
UR  - http://www.loc.gov/catdir/bios/wiley041/96010239.html
UR  - http://www.loc.gov/catdir/description/wiley031/96010239.html
UR  - http://www.loc.gov/catdir/toc/onix01/96010239.html
ER  -