000 01042cam a2200277 a 4500
003 BD-ChIIU
005 20240929114842.0
020 _a0471134163
040 _aDLC
_cBD-ChIIU
_dBD-ChIIU
041 _aEnglish
082 0 0 _a658.8 B959w 1996
100 1 _aBurkan, Wayne C.
245 1 0 _aWide-angle vision :
_bBeat your competition by focusing on fringe competitors, lost customers, and rogue employees
260 _aNew York :
_bJohn Wiley & Sons,
_c1996.
300 _axi, 275 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p 262-267) and index.
526 _aOthers
590 _aRid'wanul Hoque
650 0 _aConsumer satisfaction.
650 0 _aCompetition.
650 0 _aEmployee selection.
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/wiley041/96010239.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/wiley031/96010239.html
856 4 _3Table of Contents
_uhttp://www.loc.gov/catdir/toc/onix01/96010239.html
942 _cBK
999 _c20788
_d20788