000 00397nam a22001697a 4500
003 BD-ChIIU
005 20190516020003.0
008 160119b xxu||||| |||| 00| 0 eng d
040 _c BD-ChIIU
082 _a658.8/J11s
100 _aJha, S. M
245 _aServices Marketing
250 _a1st
260 _aMumbi,
_bHimalaya Publishing House
_c 1997
300 _a420p.
942 _2ddc
_cBK
_01
999 _c6717
_d6717