TY - BOOK AU - Futrell,Charles TI - Fundamentals of selling: customers for life SN - 0256138273 AV - HF5438.25 .F87 1996 U1 - 658.85/F996f 20 PY - 1996/// CY - Chicago PB - Irwin KW - Selling N1 - Includes bibliographical references (p. 530-537) and index ER -