Fitzsimmons, James A. <br/><br/>
Service Management 

 - 18th ed. 
 - Chennai :  McGraw Hill Education,  2018. 
 - xviii, 524 p. :  Yes  28 cm. 
<br/><br/> Includes Index. 
<br/><br/>
<br/><br/><label>ISBN: </label>9789353161149 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service<br/>Management
<br/><br/><label>Dewey Class. No.: </label>658 F562s 2018