Ballou, Ronald H. Business Logistics/Supply Chain Management : planning, organizing, and controlling the supply chain - 5th ed . - New Delhi : Pearson Education, 2004 . - xxii , 789 p . : No . ; 24 cm. Includes Index. Includes Bibliographical References. ISBN: 817758071X Subjects--Topical Terms: Management of production Dewey Class. No.: 658.5 B139b 2004