TY  - BOOK
AU  - Daetz , Doug .
AU  - Barnard , Bill .
AU  - Norman , Rick .
TI  - Customer Integration: the quality function deployment leader's guide for decision making 
SN  - 0471132772
U1  - 658.3 D122c 1995 
PY  - 1995///
CY  - New York
PB  - John Wiley & Sons
KW  - Management
N1  - Includes Index; Includes Bibliographical Reference; Business Administration
ER  -