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	1.		No cover image available Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A Bitner, Mary Jo Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2003 Availability: Items available for loan: IIUC Central Library (2)Call number: 658.8 Z48s 2003, ... Items available for reference: IIUC Central Library: Not for loan (1)Call number: 658.8 Z48s 2003. Not available: IIUC Central Library: Checked out (2). Place hold Add to cart (remove)
	2.		No cover image available Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A Edition: 3rd Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGraw-Hill Publishing Company ltd. 2003 Availability: Items available for loan: IIUC Central Library (28)Call number: 658.8 Z48s 2003, ... Not available: IIUC Central Library: Checked out (14). Place hold Add to cart (remove)

International Islamic University Chittagong