| 000 | 00612nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c5686 _d5686 |
||
| 003 | BD-ChIIU | ||
| 005 | 20240328020003.0 | ||
| 008 | 151214b xxu||||| |||| 00| 0 eng d | ||
| 040 | _c BD-ChIIU | ||
| 041 | _aEnglish | ||
| 082 | _a658.8 Z48s 2003 | ||
| 100 | _aZeithaml, Valarie A | ||
| 245 | _a Services marketing : integrating customer focus across the firm | ||
| 250 | _a3rd | ||
| 260 |
_aNew Delhi _b McGraw-Hill Publishing Company ltd. _c2003 |
||
| 300 | _a668 | ||
| 526 | _aBusiness Administration | ||
| 942 |
_2ddc _cBK _0121 |
||